SERVICES
PRODUCTS
INDUSTRIES
RESOURCES
COMPANY
How Solas Marine unified contract management, service operations, and financial governance across a global marine services organization using NetSuite.
CLIENT
Solas Marine Group
INDUSTRY
Marine Services & Safety Systems
SYSTEMS REPLACED
On-premise legacy ERP, Multiple operational software tools, Spreadsheet-driven processes
Employee Base
500–1,000 employees
Geography
UAE, Bahrain, Oman, Saudi Arabia, Singapore, India, Sri Lanka
platform IMPLEMENTED
NetSuite OneWorld
Managing service contracts, operational workflows, and financial reporting across multiple business units and international subsidiaries.
Implementing a unified ERP platform capable of orchestrating service contracts, operational workflows, and multi-country financial consolidation.
Solas Marine operates a diversified portfolio of marine service businesses spanning safety equipment, marine engineering systems, hydraulics, navigation technologies, and rescue equipment services. These operations support clients across maritime logistics, oil and gas, offshore engineering, and industrial sectors.
Over time, the organization expanded into multiple geographies and developed several operational divisions including:
Read moreThe transformation focused on building a system architecture capable of supporting multiple operational divisions while maintaining centralized governance.
The architecture for Solas Marine required extending standard ERP workflows to support specialized service and contract management requirements.
Annual Maintenance Contracts (AMC) are a key component of Solas Marine’s service business.
The system was configured using structured case management workflows to manage the lifecycle of maintenance agreements.
This approach enables teams to track:
Operational processes across subsidiaries are now standardized and managed within a single system.Headquarters maintains centralized control while regional teams continue to execute operations locally.This structure improves operational coordination across the organization.The automation of contract management workflows allows Solas Marine to manage complex service agreements more efficiently.Contract lifecycle processes including approvals, renewals, and billing are now fully digitized.This reduces administrative overhead and minimizes operational risk.Real-time financial consolidation enables leadership to monitor performance across subsidiaries and business units.Automated allocation of corporate expenses ensures more accurate profitability analysis across the organization.“With NetSuite, we were able to achieve complete automation of our operations and complex processes with a customized solution for managing contracts.”
The implementation required careful alignment of Solas Marine’s diverse business divisions within a single enterprise architecture. Rather than forcing standard workflows across the organization, the system was designed to support different operational models while maintaining centralized financial governance. This approach allowed Solas Marine to preserve operational flexibility while achieving greater visibility and control across the group
Service-driven organizations operating across multiple geographies face a unique combination of operational and financial complexity. Contract-driven service models require systems capable of managing operational commitments while maintaining financial discipline across subsidiaries. The architecture implemented for Solas Marine demonstrates how ERP platforms can be structured to support global service operations, enabling organizations to scale their service businesses while maintaining operational and financial governance.
As organizations expand across multiple markets and service lines, operational complexity often increases faster than internal systems can support. Implementing a unified enterprise platform allows companies to coordinate global operations, manage complex service contracts, and maintain financial clarity across subsidiaries. Speak with our experts to explore how global service operations can be architected for scale.